FREQUENTLY ASKED QUESTIONS

What is Kendora jewelry made from?

Our first jewelry collection features pieces crafted from stainless steel, selected for its durability and suitability for everyday wear.

Please refer to the individual product page for the specific materials and finishes used for each piece.

Can I wear my Kendora jewelry in water?

Stainless steel is naturally durable and water resistant. Occasional contact with water should not harm your jewelry.

To help preserve the appearance and finish of your pieces over time, we recommend drying them thoroughly after exposure and avoiding prolonged contact with chlorine, salt water and harsh chemicals.

Will my jewelry tarnish?

Stainless steel is highly resistant to tarnishing compared with many traditional fashion-jewelry materials.

However, the longevity and appearance of any jewelry piece can depend on its finish, exposure to chemicals and how it is cared for. Following our care recommendations will help keep your Kendora pieces looking their best.

Is Kendora jewelry hypoallergenic?

Material sensitivities vary from person to person, so we do not guarantee that every piece will be suitable for everyone.

If you have known metal sensitivities or allergies, we recommend reviewing the materials listed on the individual product page before purchasing.

How do I know my ring size?

Please refer to our Ring Size Guide before placing your order.

Because all purchases are final sale, we strongly recommend confirming your size before ordering. If you're between sizes or unsure, please contact us before purchasing and we'll be happy to help.

Are the rings adjustable?

Some Kendora rings feature open or adjustable silhouettes, while others are offered in specific sizes.

Please check the individual product description before ordering, as adjustability varies by design.

Will every piece look exactly like the photos?

We do our best to represent each piece as accurately as possible.

Minor variations in colour or appearance may occur due to lighting, photography and screen settings.

How should I store my jewelry?

Store your Kendora pieces in a clean, dry place and, when possible, keep individual pieces separated to minimize scratching.

Your Kendora jewelry box is also perfect for keeping your pieces protected between wears.

What if my order arrives damaged or incorrect?

Every order is inspected before shipping.

If your jewelry arrives damaged or defective, or you receive an incorrect item, please contact us within 48 hours of delivery with your order number and clear photographs of the item and packaging.

Please see our Shipping & Returns policy for complete details.

Can I return or exchange my jewelry?

All Kendora purchases are final sale due to the nature of our jewelry and the limited quantities available within each collection.

We do not accept returns or exchanges for change of mind, personal preference or incorrect sizing.

Please review product descriptions and sizing information carefully before ordering.

Still have a question?

We'd love to help.

Please reach out through our Contact page or customer service email hello.kendora@gmail.com .

KENDORA
Designed to elevate the everyday.