SHIPPING INFORMATION

We want your Kendora experience to feel effortless from the moment you place your order to the moment it arrives.

SHIPPING

Order Processing

Orders are carefully prepared and packaged within 2–4 business days.

Once your order has shipped, you will receive a confirmation email with tracking information, where available.

Please note that processing times may be slightly longer during launches, holidays, or periods of high order volume.

Delivery

Estimated delivery times are provided at checkout and begin once your order has been shipped.

Delivery times may vary depending on your location and shipping carrier. Kendora is not responsible for delays caused by the carrier, weather, customs, or circumstances outside of our control.

Shipping Address

Please review your shipping information carefully before completing your order.

If you notice an error, contact us as soon as possible. While we will do our best to help, we cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

ALL SALES ARE FINAL

Due to the nature of our jewelry and the limited quantities available within each collection, all Kendora purchases are considered final sale.

We do not accept returns or exchanges for change of mind, personal preference, or incorrect sizing. Please review product details and sizing information carefully before placing your order.

This policy does not limit any rights or remedies available to you under applicable consumer protection laws.

DAMAGED, DEFECTIVE OR INCORRECT ORDERS

Every Kendora order is carefully inspected before leaving us.

If your piece arrives damaged or defective, or you receive an incorrect item, please contact us within 48 hours of delivery with your order number and clear photographs of the item and packaging.

We will review your request and work with you to make it right.